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Complete IT
Every part of your IT, owned. Proof every quarter that it's working.
Complete IT is how s90 runs your IT. We take ownership of the whole environment, every device, account, app and connection, and handle the support, security, maintenance, planning and spend behind it. Every quarter, a Technology Posture Report shows it's working, without you asking.
Does this sound familiar?
Your IT is handled in pieces. Nobody owns the whole thing.
A help desk closes tickets. Someone set up the backups a few years ago. A vendor looks after the firewall, and nobody tracks who signed up for which app. Every piece has someone's hands on it, but nobody owns whether the whole thing is getting better. Having someone handle your IT isn't the same as having your IT managed.
What complete means
Nothing in your IT without an owner.
Security and infrastructure
Every device protected and patched to the latest stable release. Email scanned for phishing. More than one layer of sign-in protection on every account, with failed sign-ins to your cloud accounts flagged. Your network and internet speed watched in real time.
Backup and recovery
Backups of your devices and cloud accounts, tested, with recovery plans that have actually been run.
Your people
Staff trained to spot phishing emails and fake wire transfer requests, because the costliest attacks start with a convincing message.
AI, used safely
Guardrails that enforce your written AI policy, and help writing one if you don't have it yet. Your team gets the most out of ChatGPT and Claude, with your information protected.
Planning and spend
A rolling 18-month plan for every device and system, updated every quarter, so replacements are budgeted, not surprises. Every license and subscription tracked, with an alert when someone signs up for something new.
Proof, without asking
Every quarter, you see what we did and what's next.
Your Technology Posture Report arrives with a score out of 100, and your Technology Adviser walks you through it: what we finished, what moved your score, and what's planned for the months ahead. When something needs a decision, we bring you a recommendation, not a problem.
Verified
One line of evidence
2-step sign-in on every account
- What we checked
- Whether every staff account requires a second step to sign in
- What we found
- 38 of 38 accounts
- Why it matters
- A stolen password alone cannot open your email or documents
- Date checked
- 7 Oct 2026 · CIS 6.3, 6.4 · NIST CSF PR.AA-03 · Weight 5
The framework references are for your regulators and auditors. You don't need to read them.
- Baseline Posture Score, a score out of 100 taken before we take over
- Documentation that's always yours
- The $500,000 Cyber Warranty
Which describes your team?
One service, two ways to run it.
Everything above is the same either way. The only difference is who handles day-to-day support, and you can switch later if your team changes.
You have in-house IT people. We work alongside them.
Complete IT: Co-Managed is for teams that already have in-house IT people. s90 works alongside them, taking on what they don't have the time or tools for, while they keep ownership of their work. Every quarter, a Technology Posture Report with a Posture Score covers your whole environment, without anyone asking.
Support included
24x7 support
Onsite, phone and self-service, alongside your in-house team.
The tools our own team uses
Provided to your in-house people.
A full ticketing system
One queue for your IT people and s90.
Monitoring, tied to ticketing
Remote monitoring and management, plus network monitoring.
01 · BASELINE
We assess your environment and produce a Baseline Posture Score before handoff.
02 · HANDOFF
We agree with your IT people who owns what, then take on our part after hours, around the dates that can't move.
03 · OWNERSHIP
Your IT people keep their work. We own ours, and the Posture Report covers both, every quarter.
Managed and Co-Managed, side by side.
| Complete IT: Managed | Complete IT: Co-Managed | |
|---|---|---|
| Who it is for | Teams with no in-house IT people | Teams with in-house IT people |
| Who owns the day-to-day IT work | s90 | Your IT people, with s90 alongside |
| What s90 owns | Support, security, maintenance, planning and spend | The work your IT people hand to us, plus security and monitoring across the whole environment |
| What the Posture Reports cover | Your whole environment | Your whole environment, including your IT people's work |
| Compliance packages | Stack on, when they apply | Stack on, when they apply |
| The $500,000 Cyber Warranty | Included | Included |
What's at stake
What IT nobody owns ends up costing you.
The slow leak
Wasted spend, aging equipment, no AI guardrails.
The sudden hit
Ransomware, exposed data, one bad email.
For businesses that need to prove it
Scrambling before an audit, hearing about a gap from an auditor, client or funder first, or losing an insurance claim or contract over a safeguard you said you had but couldn't show.
When someone owns your IT
Every device and asset is accounted for
Software subscriptions are tracked, with alerts for new sign-ups
Backup and recovery plans are tested
Support is there 24x7, onsite, by phone or self-service
The proof shows up every quarter
And when someone asks for proof, you forward a report instead of starting a project.
When it applies
When you need to prove it, too.
If clients, insurers, regulators, contracts or funders require a specific framework, add it, and you get its own Compliance Posture Report every quarter. NIST CSF 2.0 and CIS Controls are already built into your Technology Posture Report.
SEC Regulation S-PFINRA (broker-dealer rules)GLBA (client financial privacy)FTC Safeguards RuleIRS written security plan (WISP)NIST SP 800-171CMMC (defense contracts)HIPAA (health information)PCI DSS (card payments)CCPA
Included in Complete IT: NIST CSF 2.0, CIS Controls.
Questions and answers
Questions about Complete IT.
What isn't included?
Larger projects, such as a new office network, a system replacement or an office move, are scoped and quoted before any work starts, so there are no surprise invoices.
Can we switch between Managed and Co-Managed?
Yes. If you hire IT people, or they move on, your service changes with you. The foundation stays the same.
Does s90 make us compliant?
s90 provides the evidence. The person in charge of compliance at your organization decides whether you're compliant.
Start Complete IT: Co-Managed
Does your IT provider show you proof without you having to ask?
Up to$500,000Cyber WarrantyBacked by Cork Inc.In 30 minutes, we talk through your setup and you leave knowing which plan fits.
Book a callSee exactly what you'd receive each quarter, by email.
Get the sample Posture Report by email